Please see below for scheduled programs and events. We also have Expressions of Interest open for our Short Courses.
The LG Professionals SA Ignite Program is a leadership learning path for supervisors, team leaders and coordinators in local government across South Australia.
The focus of the program is to enable those who have limited experience in managing and leading people to develop the competencies required to be successful in their role.
Download the full prospectus here.
Registrations at our events and programs are open to Local Government Professionals Australia, SA members, council employees, employees of regional subsidiaries and Local Government Professionals Australia, SA invited guests unless specified otherwise on the event or program brochure.
By registering for this event/forum/program you will be subscribed to the LG Professionals SA mailing list. Should you wish to unsubscribe at any time, please email admin@lgprofessionalssa.org.au.
Developed in partnership with UniSA and local government experts, the Strategic Management Program (SMP) has been designed to increase the skills and capabilities of leaders and managers in local government.
Participants will build high-level leadership and management skills within a local government context, and learn technical skills to manage business functions and enhance innovation, strategic thinking, business acumen and operational excellence.
Download the Prospectus
The Emerging Leaders Program (ELP) is a program aimed to provide participants with a greater level of comprehension and understanding of local government; increased understanding of leadership concepts and practices and how to integrate these learnings into the workplace, increased confidence; enhanced self-awareness; an appreciation of and an ability to work with different personality types; the opportunity to challenge their assumptions.
Download the prospectus here.
This course is now sold out - please join the waitlist.
In the local government environment, leaders and professionals are required to balance the needs of upholding compliance and regulation (e.g. saying “no”, or issuing an expiation notice), while balancing the expectations of delivering a great customer experience. This course enables you to identify the dynamics at play where there is tension between needing to meet compliance requirements, meeting strategic objectives and maintaining strong customer relations within the community. You’ll learn the approaches, skills and behaviours that you can use on a daily basis to navigate this situation and be known for providing excellent customer service and improved performance, while meeting required levels of regulation.
This course will be delivered across two 2 hour sessions via Zoom.
For more information, visit
https://www.lgprofessionalssa.org.au/customer-service-compliance-environment/
Mailing Address: 148 Frome Street ADELAIDE SA 5000 Phone: 08 8224 2080 Email: admin@lgprofessionalssa.org.au
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