We recently spoke with Felicity Birch, General Manager City Operations, City of Tea Tree Gully, to hear about her role, why she decided to be a part of the Mentor Mentee Connections Pilot, and her advice for women seeking development through connection. 

Hi Felicity, what does your role entail?

As General Manager City Operations, I am a member of the Executive Leadership Team at the City of Tea Tree Gully. Supported by 4 Managers, I lead a portfolio workforce of approximately 180 people responsible for the planning, delivery and maintenance of the City’s natural and built assets. A key focus of the role is the sustainable management of assets, landscapes, biodiversity and public infrastructure, along with areas of service delivery that ensure public spaces are safe and functional. I model council’s leadership capabilities by fostering a people-focused, coaching and learning culture that is aligned with council’s strategic vision, and place a strong focus on building the capability and capacity of our people.

Why did you put your hand up to be a part of the LG Professionals SA Mentor Mentee Connections Pilot?

I saw this program as a valuable opportunity to connect with like-minded professionals from across the local government sector, to both share and grow knowledge. Having worked in local government for over 21 years, I have gained a broad range of leadership, operational and strategic experience that I am keen to give back to the sector. Equally, I value the opportunity to learn from others, particularly those seeking a mentor and navigating their own leadership and growth journey. I view mentoring as a mutually beneficial relationship where we can encourage reflection, share learnings and gain fresh perspectives.

What's something you've already taken away from being a part of the initiative?

One key takeaway for me has been the value of connection through open, genuine conversations with other mentors and with my mentee. Being able to show up as ourselves, without pressure, and to openly share experiences has created a meaningful two-way learning opportunity. This has been possible regardless of our respective roles in council and has provided fresh insights, strengthened relationships, and fostered curiosity and continued learning. 

What advice do you have for other women seeking professional development through connection?

I recommend not underestimating the value of connecting with others and actively seeking out opportunities to engage through a mentor/mentee relationship or other professional networking avenues. The first step is to step outside your comfort zone and create the space to be curious and reflect with others. Then through connection, new perspectives will be gained, confidence will be built, and professional and personal growth obtained.