We recently spoke with Emma Rennie from Town of Gawler about her role as Manager Information, Records and Business Improvement and her career to date.

What’s your role and what does it entail?

My role as Manager of Information, Records and Business Improvement is multifaceted. It encompasses various responsibilities for managing organisational information, records, technology and business processes to support efficiency, compliance and effectiveness. As a service provider, my role has a strong focus on customer service, user experience and people management.

What was it like breaking into the IT world, a male dominated industry, and what enticed you to follow that career path?

Post-university studies, I started my career in my chosen field of Multimedia and Information Management, working with education departments to program online learning courses. I've always been interested in the arts and technology, so my career path began as a natural progression. Early in my career, I found myself in many creative roles with graphic designers, animators, programmers, and film production staff, all of which were made up of an even mix of both male and female staff. It wasn't until a few years later when I took on more IT-focused roles, that I noticed that there were fewer women in the industry. At times, this presented unique challenges, but it also offered opportunities for growth and innovation. Building confidence and advocating for yourself have been essential skills for navigating these challenges. In the past, I have experienced gender pay gaps and disparities and challenges juggling children and work commitments. I feel that the sector has grown substantially over the years and that the workplace has become more flexible and inclusive by recognising the challenges faced by women within the workforce.

What is one of your proudest career moments?

Being asked to speak at a major conference in Brisbane was a highlight of my career. However, watching the careers of those I have worked with grow has been incredibly rewarding and fulfilling. This reinforces the value and importance of mentorship and highlights the impact it can have on individual growth and development.

Who or what has inspired you in your career? I've been very fortunate to have some outstanding female leaders throughout my career who have always inspired me. They've not only demonstrated what's possible for women in the workplace but have also provided valuable guidance, mentorship and support as I've navigated my own career journey. By fostering a supportive network and community of women in the workplace, you can help empower the next generation of female leaders and contribute to creating more inclusive and equitable workplaces. What piece of advice would you give to someone starting out in your role? My advice for someone starting in my role would be to cultivate confidence in your abilities and advocate for yourself and your ideas. Be bold, speak up, contribute your perspectives and assert your value in team or professional discussions. Proactively seek career advancement opportunities, whether by taking on challenging projects or exploring lateral moves that broaden your skills and experiences. Most importantly, you should be a kind and empathetic leader and invest in the culture and people surrounding you. What do you like to do outside of work? Outside of work I have a creative family life and enjoy being a mother of two children. My spare time is spent wood-turning, leather working, managing a band and producing a collaborative arts performance.