LEARN HOW FAILURE WILL HELP YOU AND YOUR COUNCIL BE SUCCESSFUL AND SUSTAINABLE IN AN INCREASINGLY COMPLEX ENVIRONMENT
Program overviewA perfect and continuing storm of rapid technological development, generational and social change, and industry disruption has catapulted councils into an incredibly unpredictable environment. Often challenges are complicated by many factors, and patterns of cause and effect are not visible beforehand, only after the fact.
When faced with significant decisions rarely is there only one course of action, or even clarity around what the ‘right’ decision should be. What is known and what can be planned for becomes less certain, so introducing and increasing organisational tolerance for failure is more crucial than ever.
Critical to success in this unpredictable environment is an experimental learning mindset. Successful organisations are moving away from ‘fail-safe’ and encouraging their people to operate in a more adaptable ‘safe-to-experiment’ way.
Experimentation and failure are interlinked, so it is time to change the conversation around what failure means in your council. When done safely failure can be embraced as the nucleus of learning and the key to more effective decision making.
Leaders at all levels
Network and Program Officer